We only work with manufacturing upon order, lead time for shipping is up to 45 business days. Depending upon product.
From 08/30/2018 we guarantee the equipment we manufacture against manufacturing defects (mechanical and electronic) for 5 (five) years from the date of receipt.
Warranty refers to equipment ordered from the date described above, equipment prior to that date continues with a one (1) year warranty.
The free maintenance of 10 (ten) years is applied on complete simulators, the shipping costs of parts of the simulators is at the customer's expense.
If it is necessary to move the technician to the place where the simulator is installed, the costs of tickets, transfer, food and stay are borne by the customer.
Online support must be scheduled in advance.
This warranty is automatically voided if the equipment is repaired by unauthorized persons, abused or damaged as a result of accidents, falls, power surges and overcharging, or any unforeseeable event resulting from misuse of the equipment. by the user.